- first and last names,
- sex,
- age,
- contact details (e.g. private or business postal address, e-mail address and telephone numbers),
- payment details (e.g. country of residence, IBAN),
- any other information of a personal nature that is provided to us or that we generate in the course of our Services.
- How do we collect and use your personal data?
We obtain this data directly from you. Where we need to collect personal data required for our Services and you do not provide this data, we may not be able to perform our obligations.
We collect and process personal data about you if you use our Services, if you offer or provide products or services to us, if we evaluate your products or services and generally when you request information from us or provide information to us.
We use your personal data for the following purposes:
- making contact,
- the provision of concierge services,
- compliance with the legal and regulatory requirements applicable to us.
Where your consent is obtained, we may process personal data for additional purposes, e.g. sending marketing communications, promotional messages, targeted advertising, news about our Services. If you no longer wish to receive emails relating to our Services, you may withdraw your consent by contacting ulysse@ulysseglobalservice.ch or unsubscribe at any time by using the "Unsubscribe " option at the bottom of the email. However, withdrawing your consent or unsubscribing does not have retroactive effect.
Our website contains links to third party websites. Please be aware that we have no control over these sites and the manner in which they protect personal data and the confidentiality of information collected and processed on them.
- On what basis do we process your personal data?
We only use your personal data if, and to the extent, permitted by applicable law. We therefore process your personal data if :
- they are necessary for the performance of a contract or pre-contractual measures;
- they are necessary to fulfil a legal obligation;
- you have given your consent (if any) to such use; or
- if we have a legitimate interest.
- How do we share your personal data?
We may share your personal data collected as part of our Services with third parties located in Switzerland, the European Union or other countries, where:
- you have consented to us doing so (if such consent is required);
- we are required to do so by law or regulation; or
- This is necessary for legal proceedings or to exercise legal rights.
When we transfer personal data to third parties, we do so in accordance with the applicable data protection regulations. Further information on this subject can be obtained by sending an e-mail to ulysse@ulysseglobalservice.ch
- How do we protect your personal data?
We have implemented technical and organisational measures against unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss in accordance with our internal security procedures.
Our partners, staff and third party service providers who have access to confidential data (including personal data) are subject to legal and/or contractual confidentiality obligations.
- How long do we keep your personal data?
We retain your personal data for as long as such retention is reasonably necessary (i) to fulfil the purposes mentioned above or (ii) until you withdraw your consent, provided that we are not entitled to retain such personal data for any other reason (e.g. to exercise and/or defend rights or in the context of an investigation).
The destruction of personal data takes place in accordance with our internal data retention procedure.
- What are your rights in relation to your personal data?
Subject to the applicable regulations, you have the right to :
- request access to your personal data and certain information relating to their processing;
- to obtain a copy of your personal data;
- request the rectification of your personal data if it is inaccurate or incomplete;
- request the deletion of your personal data;
- request a restriction on the processing of your personal data;
- object on legitimate grounds to the processing of your personal data;
- receive information on the safeguards we have in place in the event of transfers of personal data to jurisdictions that do not provide an adequate level of protection for personal data (if applicable); and
- lodge a complaint with the competent supervisory authority for the protection of personal data.
If you have given your consent to the collection, processing and transfer of your personal data for specific purposes, you have the right to withdraw your consent to such processing at any time. Please note, however, that even if you withdraw your consent, we may still process your personal data if we have another legal basis. We may refuse access to your personal data if data protection or other legislation permits or requires us to do so, in which case we will provide reasons for our decision as required by law.
If you wish to exercise these rights, please contact us in writing by sending an e-mail to the following address ulysse@ulysseglobalservice.ch.
- Cookies policy
We are particularly attentive to the protection of your personal data and we wish to preserve your trust.
The purpose of this cookie policy is to describe in detail the processing of information collected during your visits to our website and to offer you the possibility to configure the use of these cookies according to your wishes.
We would like to point out that this cookie policy does not apply to links hosted on our website to third party websites.
- What is a cookie?
The vast majority of websites use cookies. A cookie is a text file that is sent by a website and stored on your computer, smartphone or other computing device when you visit a website.
2. Why do we use cookies?
Cookies are used for various purposes. In general, cookies make it easier and more convenient for you to navigate our website. We use cookies on our website to enable more efficient navigation for users.
The cookies we issue allow us to
- save your connection preferences (e.g. language)
- subscribe to online services and products; and
- to establish statistics as well as volumes of frequentation and use of the various elements composing our website in order to improve the ergonomics of our website according to the display preferences of your terminal (for example: the display resolution, the operating system)
3. What cookies do we use and how do we set them?
The storage of a cookie in a terminal is in principle subject to the will of the terminal user.
The configuration of each browser is different and is described in the help menu of your browser, which will tell you how to change your general cookie preferences. You can configure the cookies we use on our site individually at any time using the setting tools described below. ( )
If you enable cookies on your terminal, the cookies embedded in the pages and content you have visited may be stored temporarily on your terminal.
If you refuse to accept cookies on your terminal, or if you delete the cookies stored on your terminal, you may no longer be able to use some of the features of our site.
a. Technical cookies
Technical cookies are essential for the operation of our website. These cookies allow you to navigate our site and use your functions
b. Analytical cookies
These cookies collect information about how visitors use a website (e.g. number of visits, most visited pages, most viewed content). They allow us to know the use and performance of our website, as well as to establish statistics and traffic volumes in order to improve the interest and ergonomics of our services.
The data collected will not be passed on to third parties or used for other purposes. These cookies are intended for internal use only.
c. Sharing cookies (social networks)
Our website contains sharing links to other social networking sites (Facebook, Instagram, LinkedIn) that allow you to share content from our site with others.
When you consent to the use of cookies in general or activate a particular cookie and when you use these sharing buttons, a third-party cookie is installed on your terminal. The sharing buttons also make it possible to link the content viewed to your user account if you are connected to the social network at the same time.
We remind you that these sites have their own privacy policies and we invite you to read them.
d. Advertising cookies
These cookies allow us to display personalised advertisements or send you information that matches your interests and preferences as determined by your browser.
- Changes to this privacy statement
We reserve the right to update and amend this privacy statement from time to time to reflect any changes in the way we process your personal data or if legal requirements change. Any changes we may make to our privacy statement in the future will be posted on this website. Please check our website frequently to see any updates or changes to our privacy statement.